Job Sector
Mechanical/Reliability Engineer
The Mechanical / Reliability Engineer is responsible for improving the reliability, performance, and lifecycle of manufacturing equipment across ALPOLIC’s production operations. This role focuses on root cause analysis, preventive and predictive maintenance strategy, and capital project execution to ensure safe, efficient, and continuous plant operations.
The ideal candidate brings strong mechanical expertise in industrial systems, a data-driven approach to problem solving, and the ability to collaborate across Maintenance, Production, Quality, and Engineering teams to drive sustainable improvements in equipment performance and uptime.
Reliability Engineering & Analysis
Equipment & Process Support
Capital Projects & Continuous Improvement
Compliance, Safety & Documentation
Work Schedule Expectations
Education
Experience
Technical Skills
Preferred Qualifications
The salary range for this position is $85,696-$107,120. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.
The ideal candidate brings strong mechanical expertise in industrial systems, a data-driven approach to problem solving, and the ability to collaborate across Maintenance, Production, Quality, and Engineering teams to drive sustainable improvements in equipment performance and uptime.
Reliability Engineering & Analysis
- Lead root cause analysis (RCA) for equipment and process failures using structured problem-solving tools (5 Whys, Fishbone, FMEA) and define engineering-driven corrective actions
- Analyze equipment performance data and failure trends to identify systemic reliability issues and recommend solutions
- Develop and implement engineering improvements to enhance equipment reliability, performance, and lifecycle
- Partner with Maintenance and Production teams to validate failure modes and ensure sustainable solutions are implemented
Equipment & Process Support
- Provide engineering support for troubleshooting complex mechanical issues across production systems including conveyors, ovens, pumps, and continuous process equipment
- Identify and implement design improvements or modifications to existing equipment to improve safety, quality, and efficiency
- Design and develop mechanical components, guards, and equipment modifications using CAD tools (AutoCAD / Inventor)
- Create detailed fabrication drawings and specifications for internal use or external vendors
- Coordinate with vendors and fabrication shops to ensure designs meet functional, safety, and manufacturability requirements
- Support installation and validation of fabricated components to ensure proper fit, function, and performance
Capital Projects & Continuous Improvement
- Support and/or lead capital improvement projects, including scope definition, equipment specification, installation support, and commissioning
- Drive continuous improvement initiatives focused on reducing downtime, improving throughput, and enhancing process stability
- Collaborate with cross-functional teams to implement equipment and process enhancements
Compliance, Safety & Documentation
- Ensure all engineering solutions comply with OSHA, environmental, and company safety standards
- Develop and maintain technical documentation including equipment specifications, engineering standards, and modification records
- Support development and improvement of standard operating procedures (SOPs) related to equipment and process performance
Work Schedule Expectations
- This position requires occasional on-call support to assist in troubleshooting critical equipment or process issues outside of normal working hours
- Participation in a rotational weekend coverage schedule is required to support plant operations and reliability needs
- Flexibility to respond to urgent plant issues as needed, in coordination with Maintenance and Operations leadership
Education
- Bachelor’s Degree in Mechanical Engineering or related engineering discipline
Experience
- 5–10 years of experience in a manufacturing or industrial environment
- Experience supporting continuous process operations (coating lines, laminating, metals processing, or similar preferred)
- Demonstrated experience in:
- Equipment troubleshooting and root cause analysis
- Equipment reliability and performance improvement
- Capital project execution
- Equipment troubleshooting and root cause analysis
Technical Skills
- Strong knowledge of:
- Mechanical systems (rotating equipment, hydraulics, pneumatics, conveying systems)
- Manufacturing equipment and process systems
- Experience using data and engineering analysis to drive reliability improvements
- Proficiency in AutoCAD (2D drafting required) and Autodesk Inventor (3D modeling preferred)
- Mechanical systems (rotating equipment, hydraulics, pneumatics, conveying systems)
- Ability to create:
- Fabrication drawings
- Equipment modifications and assemblies
- Safety guarding and components
- Fabrication drawings
- Working knowledge of:
- Design for manufacturability (DFM)
- Materials, tolerances, and fabrication processes (welding, machining, sheet metal)
- Ability to interpret vendor drawings and ensure compliance with plant requirements
- Familiarity with reliability engineering principles and methodologies
- Design for manufacturability (DFM)
Preferred Qualifications
- Lean Manufacturing or Six Sigma certification (Green Belt or higher preferred)
- Experience with predictive maintenance technologies (vibration analysis, thermography, etc.)
- Project management experience supporting equipment installations or upgrades
The salary range for this position is $85,696-$107,120. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.
Customer Service Representative
Job Description:
The Customer Service Representative engages with customers to provide product information, ensure customer satisfaction, and resolve customer conflicts. The CSR works closely with all departments from outside Sales teams, production, and shipping to ensure a next level customer experience.
MAJOR DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform successfully in this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
Education:
Bachelor’s degree or associate degree preferred
Experience:
3-5 years’ experience in inside sales, customer service and/or a related manufacturing
Knowledge:
SAP or similar Oracle, IBM, Microsoft, Salesforce knowledge is preferred. PC literacy is required (Microsoft office suite)
Required Skills
CORE COMPETENCIES
PHYSICAL REQUIREMENTS
The Customer Service Representative engages with customers to provide product information, ensure customer satisfaction, and resolve customer conflicts. The CSR works closely with all departments from outside Sales teams, production, and shipping to ensure a next level customer experience.
MAJOR DUTIES AND RESPONSIBILITIES
- Create solid customer relationships and satisfaction through effective and timely resolution of a variety of customer issues.
- Receive phone calls and handle questions and inquiries with speed and professionalism.
- Escalate issues to appropriate department or personnel as needed.
- Interact with customers to provide timely and accurate information about products, order status, inventory, shipping, and production.
- Receive, process, and verify the accuracy of orders by entering data into SAP system Identify trends in customer satisfaction or dissatisfaction and report them to management.
- Partner with Regional Sales Managers (RSMs) to support customer needs and meet and exceed customer service expectations Provide support and planning for sales functions.
- Respond timely and accurately to inquiries of price, availability, stock replenishment, order fulfillment, etc. during initial call/emails. Quote system pricing or use limited pricing guidelines provided by management. Engage Tech Service, Operations, and Logistics if/when the inquiries warrant.
- Reporting and data collection
- Other duties as assigned by department manager
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform successfully in this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
Education:
Bachelor’s degree or associate degree preferred
Experience:
3-5 years’ experience in inside sales, customer service and/or a related manufacturing
Knowledge:
SAP or similar Oracle, IBM, Microsoft, Salesforce knowledge is preferred. PC literacy is required (Microsoft office suite)
Required Skills
- High level attention to detail in a manual data entry environment.
Strong interpersonal and communication skills
- Ability to prioritize, manage, and complete multiple tasks simultaneously - both for immediate resolution and long-term projects.
- Ability to maintain calm and to control or calm customers during high stress or high complaint situations .
- Ability to change priorities quickly and calmly while continuing with standard daily activities
- Ability to work independently as well as with team members and without direct supervision.
- Must be able and willing to work overtime and be flexible with hours where required.
CORE COMPETENCIES
- Customer focused
- Team Player
- Analytical thinker
- Self-motivated
- Conflict management
- Organized
- Decision maker under pressure
- Ability to work independently
PHYSICAL REQUIREMENTS
- Sitting for long periods of time using a computer.
- Lifting less than 25lbs
- Occasional handling of products and packaging.
Shipping, Receiving, and Warehousing - Day Shift
The ALPOLIC Division of Mitsubishi Chemical America is seeking a dedicated Shipping, Receiving, and Warehousing (SRW) Operator to join our day‑shift logistics team. This full‑time position operates on a 12‑hour schedule from 6:00 AM to 6:15 PM, following a biweekly rotation in which employees work four days one week and three days the next, with every other weekend is a three-day weekend off. This unique shift structure means team members work the equivalent of six months per year while receiving full‑time pay and benefits.
The starting pay for this position is $17.00 per hour, with open progression opportunities through our Pay‑for‑Skills program as additional competencies are achieved. An additional $0.34 per hour is paid for day shift differential, and those scheduled on weekends earn an extra $2.00 per hour weekend premium. This role is also eligible to participate in our annual profit‑sharing bonus program, offering further earning potential as part of our commitment to rewarding team performance and company success.
Principal Accountabilities
The SRW Operator is responsible for warehouse operations activities including shipping and receiving, deliveries, coordinating stock, documenting warehouse transactions, maintaining records, and overseeing the storage of surplus inventory and property. The SRW operator is also responsible for packaging finished goods from the production line and packing finished goods orders for customer shipment.
- Keep work area clean
- Adhere to safety and environmental rules
- Control and operate equipment safely
- Provide value to our customers through effective operations of assigned work area and support to the facility
- Support Supervisors and team in training and cross-training efforts
- Deliver orders to faculty and staff
- Ship canceled and damaged items back to vendors as appropriate
- Forklift license may be required for position and will be issued by Mitsubishi
- Other duties as assigned
The starting pay for this position is $17.00 per hour, with open progression opportunities through our Pay‑for‑Skills program as additional competencies are achieved. An additional $0.34 per hour is paid for day shift differential, and those scheduled on weekends earn an extra $2.00 per hour weekend premium. This role is also eligible to participate in our annual profit‑sharing bonus program, offering further earning potential as part of our commitment to rewarding team performance and company success.
Principal Accountabilities
The SRW Operator is responsible for warehouse operations activities including shipping and receiving, deliveries, coordinating stock, documenting warehouse transactions, maintaining records, and overseeing the storage of surplus inventory and property. The SRW operator is also responsible for packaging finished goods from the production line and packing finished goods orders for customer shipment.
- Keep work area clean
- Adhere to safety and environmental rules
- Control and operate equipment safely
- Provide value to our customers through effective operations of assigned work area and support to the facility
- Support Supervisors and team in training and cross-training efforts
- Deliver orders to faculty and staff
- Ship canceled and damaged items back to vendors as appropriate
- Forklift license may be required for position and will be issued by Mitsubishi
- Other duties as assigned
Shipping, Receiving, and Warehousing Operator - Night Shift
The ALPOLIC Division of Mitsubishi Chemical America is seeking a dedicated Shipping, Receiving, and Warehousing (SRW) Operator to join our night‑shift logistics team. This full‑time position operates on a 12‑hour schedule from 6:00 PM to 6:15 AM, following a biweekly rotation in which employees work four nights one week and three nights the next, with every other weekend is a three-day weekend off. This unique shift structure means team members work the equivalent of six months per year while receiving full‑time pay and benefits.
The starting pay for this position is $17.00 per hour, with open progression opportunities through our Pay‑for‑Skills program as additional competencies are achieved. An additional $1.36 per hour is paid for night shift differential, and those scheduled on weekends earn an extra $2.00 per hour weekend premium. This role is also eligible to participate in our annual profit‑sharing bonus program, offering further earning potential as part of our commitment to rewarding team performance and company success.
Principal Accountabilities
The SRW Operator is responsible for warehouse operations activities including shipping and receiving, deliveries, coordinating stock, documenting warehouse transactions, maintaining records, and overseeing the storage of surplus inventory and property. The SRW operator is also responsible for packaging finished goods from the production line and packing finished goods orders for customer shipment.
- Keep work area clean
- Adhere to safety and environmental rules
- Control and operate equipment safely
- Provide value to our customers through effective operations of assigned work area and support to the facility
- Support Supervisors and team in training and cross-training efforts
- Deliver orders to faculty and staff
- Ship canceled and damaged items back to vendors as appropriate
- Forklift license may be required for position and will be issued by Mitsubishi
- Other duties as assigned
The starting pay for this position is $17.00 per hour, with open progression opportunities through our Pay‑for‑Skills program as additional competencies are achieved. An additional $1.36 per hour is paid for night shift differential, and those scheduled on weekends earn an extra $2.00 per hour weekend premium. This role is also eligible to participate in our annual profit‑sharing bonus program, offering further earning potential as part of our commitment to rewarding team performance and company success.
Principal Accountabilities
The SRW Operator is responsible for warehouse operations activities including shipping and receiving, deliveries, coordinating stock, documenting warehouse transactions, maintaining records, and overseeing the storage of surplus inventory and property. The SRW operator is also responsible for packaging finished goods from the production line and packing finished goods orders for customer shipment.
- Keep work area clean
- Adhere to safety and environmental rules
- Control and operate equipment safely
- Provide value to our customers through effective operations of assigned work area and support to the facility
- Support Supervisors and team in training and cross-training efforts
- Deliver orders to faculty and staff
- Ship canceled and damaged items back to vendors as appropriate
- Forklift license may be required for position and will be issued by Mitsubishi
- Other duties as assigned
Lamination Line Lead Operator **Internal ONLY**
The ALPOLIC Division of Mitsubishi Chemical America is seeking a dedicated Lamination Line Lead Operator to join our day‑shift logistics team. This full‑time position operates on a 12‑hour schedule from 6:00 AM to 6:15 PM, following a bi-weekly rotation in which employees work four days, one week and three days the next, with every other weekend is a three-day weekend off. This unique shift structure means team members work the equivalent of six months per year while receiving full‑time pay and benefits.
The starting pay for this position is $2.00 per hour above current pay, with open progression opportunities through our Pay‑for‑Skills program as additional competencies are achieved. An additional 2% per hour is paid for day shift differential, and those scheduled on weekends earn an extra $2.00 per hour weekend premium. This role is also eligible to participate in our annual profit‑sharing bonus program, offering further earning potential as part of our commitment to rewarding team performance and company success.
Principal Accountabilities
The Lamination Line Lead Operator facilitates the completion of work plans as created by the Scheduler, Plant Manager, or Department Supervisors. The Lead Operator also ensures proper materials are used to meet quality standards. The position is responsible for operation and control of processes as assigned and monitoring and operating process control equipment.
- Monitor and troubleshoot operating equipment
- Displays leadership and effectively deliver information that promotes a positive culture, morale and team building
- Time management of both workforce and equipment
- Keep work area clean
- Adhere to safety and environmental rules
- Document the use of materials and time required in the production of materials and products
- Control and operate equipment safely
- Maintain quality standards by inspection of materials, control of process, and continuous sampling and testing of both product and process
- Use scientific rules and methods to solve problems
- Provide value to our customers through effective operations of assigned work area and support to the facility
- Observe gauges, dials, or other indicators to make sure machinery is working properly
- Replenish inventory as needed
- Support supervisors and team in training and cross-training efforts
- Must be able to maintain Forklift license as issued by Mitsubishi
- Other duties as assigned by department supervisor or manager
The starting pay for this position is $2.00 per hour above current pay, with open progression opportunities through our Pay‑for‑Skills program as additional competencies are achieved. An additional 2% per hour is paid for day shift differential, and those scheduled on weekends earn an extra $2.00 per hour weekend premium. This role is also eligible to participate in our annual profit‑sharing bonus program, offering further earning potential as part of our commitment to rewarding team performance and company success.
Principal Accountabilities
The Lamination Line Lead Operator facilitates the completion of work plans as created by the Scheduler, Plant Manager, or Department Supervisors. The Lead Operator also ensures proper materials are used to meet quality standards. The position is responsible for operation and control of processes as assigned and monitoring and operating process control equipment.
- Monitor and troubleshoot operating equipment
- Displays leadership and effectively deliver information that promotes a positive culture, morale and team building
- Time management of both workforce and equipment
- Keep work area clean
- Adhere to safety and environmental rules
- Document the use of materials and time required in the production of materials and products
- Control and operate equipment safely
- Maintain quality standards by inspection of materials, control of process, and continuous sampling and testing of both product and process
- Use scientific rules and methods to solve problems
- Provide value to our customers through effective operations of assigned work area and support to the facility
- Observe gauges, dials, or other indicators to make sure machinery is working properly
- Replenish inventory as needed
- Support supervisors and team in training and cross-training efforts
- Must be able to maintain Forklift license as issued by Mitsubishi
- Other duties as assigned by department supervisor or manager
EEO Statement
Mitsubishi Chemical Corporation values diversity in the workplace, is committed to a policy of equal employment opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally recognized protected basis under applicable law.
Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition.
ALPOLIC Mission Statement
We bring architectural visions to life through sustainable products built with a commitment to safety, quality, service and respect for our people, customers and our shared planet.
ALPOLIC Vision Statement
To broaden our influence on modern architectural design by delivering to the building industry advanced, sustainable products that inspire and perform.
