Job Sector
Mechanical/Reliability Engineer
The Mechanical / Reliability Engineer is responsible for improving the reliability, performance, and lifecycle of manufacturing equipment across ALPOLIC’s production operations. This role focuses on root cause analysis, preventive and predictive maintenance strategy, and capital project execution to ensure safe, efficient, and continuous plant operations.
The ideal candidate brings strong mechanical expertise in industrial systems, a data-driven approach to problem solving, and the ability to collaborate across Maintenance, Production, Quality, and Engineering teams to drive sustainable improvements in equipment performance and uptime.
Reliability Engineering & Analysis
Equipment & Process Support
Capital Projects & Continuous Improvement
Compliance, Safety & Documentation
Work Schedule Expectations
Education
Experience
Technical Skills
Preferred Qualifications
The salary range for this position is $85,696-$107,120. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.
The ideal candidate brings strong mechanical expertise in industrial systems, a data-driven approach to problem solving, and the ability to collaborate across Maintenance, Production, Quality, and Engineering teams to drive sustainable improvements in equipment performance and uptime.
Reliability Engineering & Analysis
- Lead root cause analysis (RCA) for equipment and process failures using structured problem-solving tools (5 Whys, Fishbone, FMEA) and define engineering-driven corrective actions
- Analyze equipment performance data and failure trends to identify systemic reliability issues and recommend solutions
- Develop and implement engineering improvements to enhance equipment reliability, performance, and lifecycle
- Partner with Maintenance and Production teams to validate failure modes and ensure sustainable solutions are implemented
Equipment & Process Support
- Provide engineering support for troubleshooting complex mechanical issues across production systems including conveyors, ovens, pumps, and continuous process equipment
- Identify and implement design improvements or modifications to existing equipment to improve safety, quality, and efficiency
- Design and develop mechanical components, guards, and equipment modifications using CAD tools (AutoCAD / Inventor)
- Create detailed fabrication drawings and specifications for internal use or external vendors
- Coordinate with vendors and fabrication shops to ensure designs meet functional, safety, and manufacturability requirements
- Support installation and validation of fabricated components to ensure proper fit, function, and performance
Capital Projects & Continuous Improvement
- Support and/or lead capital improvement projects, including scope definition, equipment specification, installation support, and commissioning
- Drive continuous improvement initiatives focused on reducing downtime, improving throughput, and enhancing process stability
- Collaborate with cross-functional teams to implement equipment and process enhancements
Compliance, Safety & Documentation
- Ensure all engineering solutions comply with OSHA, environmental, and company safety standards
- Develop and maintain technical documentation including equipment specifications, engineering standards, and modification records
- Support development and improvement of standard operating procedures (SOPs) related to equipment and process performance
Work Schedule Expectations
- This position requires occasional on-call support to assist in troubleshooting critical equipment or process issues outside of normal working hours
- Participation in a rotational weekend coverage schedule is required to support plant operations and reliability needs
- Flexibility to respond to urgent plant issues as needed, in coordination with Maintenance and Operations leadership
Education
- Bachelor’s Degree in Mechanical Engineering or related engineering discipline
Experience
- 5–10 years of experience in a manufacturing or industrial environment
- Experience supporting continuous process operations (coating lines, laminating, metals processing, or similar preferred)
- Demonstrated experience in:
- Equipment troubleshooting and root cause analysis
- Equipment reliability and performance improvement
- Capital project execution
- Equipment troubleshooting and root cause analysis
Technical Skills
- Strong knowledge of:
- Mechanical systems (rotating equipment, hydraulics, pneumatics, conveying systems)
- Manufacturing equipment and process systems
- Experience using data and engineering analysis to drive reliability improvements
- Proficiency in AutoCAD (2D drafting required) and Autodesk Inventor (3D modeling preferred)
- Mechanical systems (rotating equipment, hydraulics, pneumatics, conveying systems)
- Ability to create:
- Fabrication drawings
- Equipment modifications and assemblies
- Safety guarding and components
- Fabrication drawings
- Working knowledge of:
- Design for manufacturability (DFM)
- Materials, tolerances, and fabrication processes (welding, machining, sheet metal)
- Ability to interpret vendor drawings and ensure compliance with plant requirements
- Familiarity with reliability engineering principles and methodologies
- Design for manufacturability (DFM)
Preferred Qualifications
- Lean Manufacturing or Six Sigma certification (Green Belt or higher preferred)
- Experience with predictive maintenance technologies (vibration analysis, thermography, etc.)
- Project management experience supporting equipment installations or upgrades
The salary range for this position is $85,696-$107,120. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.
Customer Service Representative
Job Description:
The Customer Service Representative engages with customers to provide product information, ensure customer satisfaction, and resolve customer conflicts. The CSR works closely with all departments from outside Sales teams, production, and shipping to ensure a next level customer experience.
MAJOR DUTIES AND RESPONSIBILITIES
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform successfully in this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
Education:
Bachelor’s degree or associate degree preferred
Experience:
3-5 years’ experience in inside sales, customer service and/or a related manufacturing
Knowledge:
SAP or similar Oracle, IBM, Microsoft, Salesforce knowledge is preferred. PC literacy is required (Microsoft office suite)
Required Skills
CORE COMPETENCIES
PHYSICAL REQUIREMENTS
The Customer Service Representative engages with customers to provide product information, ensure customer satisfaction, and resolve customer conflicts. The CSR works closely with all departments from outside Sales teams, production, and shipping to ensure a next level customer experience.
MAJOR DUTIES AND RESPONSIBILITIES
- Create solid customer relationships and satisfaction through effective and timely resolution of a variety of customer issues.
- Receive phone calls and handle questions and inquiries with speed and professionalism.
- Escalate issues to appropriate department or personnel as needed.
- Interact with customers to provide timely and accurate information about products, order status, inventory, shipping, and production.
- Receive, process, and verify the accuracy of orders by entering data into SAP system Identify trends in customer satisfaction or dissatisfaction and report them to management.
- Partner with Regional Sales Managers (RSMs) to support customer needs and meet and exceed customer service expectations Provide support and planning for sales functions.
- Respond timely and accurately to inquiries of price, availability, stock replenishment, order fulfillment, etc. during initial call/emails. Quote system pricing or use limited pricing guidelines provided by management. Engage Tech Service, Operations, and Logistics if/when the inquiries warrant.
- Reporting and data collection
- Other duties as assigned by department manager
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform successfully in this position. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job.
Education:
Bachelor’s degree or associate degree preferred
Experience:
3-5 years’ experience in inside sales, customer service and/or a related manufacturing
Knowledge:
SAP or similar Oracle, IBM, Microsoft, Salesforce knowledge is preferred. PC literacy is required (Microsoft office suite)
Required Skills
- High level attention to detail in a manual data entry environment.
Strong interpersonal and communication skills
- Ability to prioritize, manage, and complete multiple tasks simultaneously - both for immediate resolution and long-term projects.
- Ability to maintain calm and to control or calm customers during high stress or high complaint situations .
- Ability to change priorities quickly and calmly while continuing with standard daily activities
- Ability to work independently as well as with team members and without direct supervision.
- Must be able and willing to work overtime and be flexible with hours where required.
CORE COMPETENCIES
- Customer focused
- Team Player
- Analytical thinker
- Self-motivated
- Conflict management
- Organized
- Decision maker under pressure
- Ability to work independently
PHYSICAL REQUIREMENTS
- Sitting for long periods of time using a computer.
- Lifting less than 25lbs
- Occasional handling of products and packaging.
Manager, Sales - HISHITANK
The Manager, Sales – HISHITANK is responsible for independently owning, developing, and growing U.S. and Canada sales operations for HISHITANK Aboveground Thermosetting Fiberglass-Reinforced Plastic Panel-Type Tanks for Water Storage. This role serves as the primary commercial presence for the Americas and requires a highly autonomous, commercially driven sales professional capable of managing the full sales cycle without a local commercial support team, distributor management staff, or regional sales infrastructure.
The Manager, Sales – HISHITANK partners closely with the Tokyo headquarters team to align regional sales execution with global business objectives, KPIs, pricing strategy, and market priorities. Success in this role requires strong self-direction, disciplined pipeline management, technical sales capability, distributor development experience, and the ability to build trusted relationships across engineering, municipal, construction, distributor, and customer stakeholder groups.
Sales Strategy & Territory Ownership
Independently own and grow the HISHITANK sales territory across the United States, Canada, and their territories.
Develop and execute sales and marketing strategies in close coordination with the Tokyo office.
Translate global KPIs and business objectives into actionable regional sales plans.
Exercise independent judgment on prioritization, pricing, account strategy, and customer engagement as the sole commercial decision-maker on the ground in the Americas.
Distributor, Representative & Account Development
Build, manage, and expand the distributor and direct-representative network for HISHITANK across the assigned territory.
Identify and pursue new business opportunities by understanding customer needs, market trends, and the competitive landscape.
Proactively expand distributor coverage and strengthen existing customer and channel relationships.
Build trusted, consultative relationships with key stakeholders, including engineers, municipalities, distributors, and other decision-makers
Sales Cycle Management & Commercial Execution
Own every stage of the sales process, from lead generation through close.
Proactively escalate risks and propose solutions to the Tokyo-based leadership team.
Maintain disciplined CRM records, accurate pipeline tracking, and timely sales reporting without prompting or direct oversight.
Deliver technical seminars and product education across the territory to build market credibility, customer awareness, and demand.
Performance, Budget & Revenue Accountability
Manage sales performance, budget activity, ROI tracking, and territory-level commercial results.
Carry a minimum annual direct sales impact expectation of US$2MM.
Balance growth objectives with profitability and make sound commercial decisions that support long-term business success.
Industry Presence, Product Education & Market Representation
Represent HISHITANK and the company at national and regional trade shows, client seminars, and industry events.
Participate in relevant industry events, including AWWA, NFPA, ASPE, Greenbuild, Design Build Associations, and other water-related product exhibitions.
Present technical and commercial information clearly and confidently to customers, distributors, engineers, municipalities, and large groups.
Global Collaboration & Independent Leadership
Coordinate regularly with Japan-based leadership across time zones.
Operate with sound judgment, organizational discipline, and follow-through in a highly autonomous environment.
Serve as the primary regional commercial resource for HISHITANK in the Americas.
Demonstrate professionalism, customer focus, integrity, problem solving, communication, teamwork, innovation, and dependability.
Travel & Work Requirements
Travel frequently across North America, 75% to 80%, to support customers, distributors, trade shows, seminars, and market development activities.
Periodic international travel may be required.
Site visits may require use of personal protective equipment, including hard hat, safety glasses, ear plugs, safety shoes, and gloves.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time without notice.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skills, and/or abilities required to successfully perform in this position. Reasonable accommodation will be provided to enable individuals with disabilities to perform the essential functions of this job.
Education
Bachelor’s degree in Sales, Marketing, Business, Engineering, or a related field preferred.
Experience working in mechanical engineering or civil engineering fields is a plus.
Equivalent combination of education and experience will be considered.
Experience
6+ years of progressive sales experience in engineering, industrial, or B2B technical sales.
Experience in plumbing, water/wastewater, construction, or related technical industries strongly preferred.
Demonstrated experience independently owning a territory or business line.
Proven track record of building distributor networks and driving measurable revenue growth without a local commercial team or manager in the same market.
Experience coordinating with an overseas, Japan-based headquarters team across time zones preferred.
Experience working with Japanese organizations and business culture strongly preferred.
Knowledge
Strong knowledge of technical, industrial, engineering, or B2B sales processes.
Knowledge of construction project management and engineering practices is highly preferred.
Understanding of distributor network development, territory management, pipeline management, and technical product education.
CAD or mechanical/civil engineering design drawing review experience preferred but not required.
Professional engineering license is a plus but not required.
Skills
Strong self-direction, organizational discipline, and follow-through.
Ability to prioritize and execute without daily oversight.
Strong organizational and multitasking abilities with attention to detail.
Excellent written and verbal communication skills
Demonstrated success in group presentations and technical seminars
Ability to present complex information clearly and confidently to large groups.
Proficiency in Microsoft Office required.
Pay Transparency
The salary range for this position is $110,200 - $137,800. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.
Competitive Benefits
Benefits begin on DAY 1!
Employee Assistance Programs
Curated Self-Paced Learning & Development Programs for all Employees
The Manager, Sales – HISHITANK partners closely with the Tokyo headquarters team to align regional sales execution with global business objectives, KPIs, pricing strategy, and market priorities. Success in this role requires strong self-direction, disciplined pipeline management, technical sales capability, distributor development experience, and the ability to build trusted relationships across engineering, municipal, construction, distributor, and customer stakeholder groups.
Sales Strategy & Territory Ownership
Independently own and grow the HISHITANK sales territory across the United States, Canada, and their territories.
Develop and execute sales and marketing strategies in close coordination with the Tokyo office.
Translate global KPIs and business objectives into actionable regional sales plans.
Exercise independent judgment on prioritization, pricing, account strategy, and customer engagement as the sole commercial decision-maker on the ground in the Americas.
Distributor, Representative & Account Development
Build, manage, and expand the distributor and direct-representative network for HISHITANK across the assigned territory.
Identify and pursue new business opportunities by understanding customer needs, market trends, and the competitive landscape.
Proactively expand distributor coverage and strengthen existing customer and channel relationships.
Build trusted, consultative relationships with key stakeholders, including engineers, municipalities, distributors, and other decision-makers
Sales Cycle Management & Commercial Execution
Own every stage of the sales process, from lead generation through close.
Proactively escalate risks and propose solutions to the Tokyo-based leadership team.
Maintain disciplined CRM records, accurate pipeline tracking, and timely sales reporting without prompting or direct oversight.
Deliver technical seminars and product education across the territory to build market credibility, customer awareness, and demand.
Performance, Budget & Revenue Accountability
Manage sales performance, budget activity, ROI tracking, and territory-level commercial results.
Carry a minimum annual direct sales impact expectation of US$2MM.
Balance growth objectives with profitability and make sound commercial decisions that support long-term business success.
Industry Presence, Product Education & Market Representation
Represent HISHITANK and the company at national and regional trade shows, client seminars, and industry events.
Participate in relevant industry events, including AWWA, NFPA, ASPE, Greenbuild, Design Build Associations, and other water-related product exhibitions.
Present technical and commercial information clearly and confidently to customers, distributors, engineers, municipalities, and large groups.
Global Collaboration & Independent Leadership
Coordinate regularly with Japan-based leadership across time zones.
Operate with sound judgment, organizational discipline, and follow-through in a highly autonomous environment.
Serve as the primary regional commercial resource for HISHITANK in the Americas.
Demonstrate professionalism, customer focus, integrity, problem solving, communication, teamwork, innovation, and dependability.
Travel & Work Requirements
Travel frequently across North America, 75% to 80%, to support customers, distributors, trade shows, seminars, and market development activities.
Periodic international travel may be required.
Site visits may require use of personal protective equipment, including hard hat, safety glasses, ear plugs, safety shoes, and gloves.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time without notice.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty. The requirements listed below are representative of the knowledge, skills, and/or abilities required to successfully perform in this position. Reasonable accommodation will be provided to enable individuals with disabilities to perform the essential functions of this job.
Education
Bachelor’s degree in Sales, Marketing, Business, Engineering, or a related field preferred.
Experience working in mechanical engineering or civil engineering fields is a plus.
Equivalent combination of education and experience will be considered.
Experience
6+ years of progressive sales experience in engineering, industrial, or B2B technical sales.
Experience in plumbing, water/wastewater, construction, or related technical industries strongly preferred.
Demonstrated experience independently owning a territory or business line.
Proven track record of building distributor networks and driving measurable revenue growth without a local commercial team or manager in the same market.
Experience coordinating with an overseas, Japan-based headquarters team across time zones preferred.
Experience working with Japanese organizations and business culture strongly preferred.
Knowledge
Strong knowledge of technical, industrial, engineering, or B2B sales processes.
Knowledge of construction project management and engineering practices is highly preferred.
Understanding of distributor network development, territory management, pipeline management, and technical product education.
CAD or mechanical/civil engineering design drawing review experience preferred but not required.
Professional engineering license is a plus but not required.
Skills
Strong self-direction, organizational discipline, and follow-through.
Ability to prioritize and execute without daily oversight.
Strong organizational and multitasking abilities with attention to detail.
Excellent written and verbal communication skills
Demonstrated success in group presentations and technical seminars
Ability to present complex information clearly and confidently to large groups.
Proficiency in Microsoft Office required.
Pay Transparency
The salary range for this position is $110,200 - $137,800. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary will be subject to a geographic adjustment (according to a specific city and state), if an authorization is granted to work outside of the location listed in this posting.
Competitive Benefits
Benefits begin on DAY 1!
Employee Assistance Programs
Curated Self-Paced Learning & Development Programs for all Employees
EEO Statement
Mitsubishi Chemical Corporation values diversity in the workplace, is committed to a policy of equal employment opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally recognized protected basis under applicable law.
Applicants with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or other applicable laws. If you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition.
ALPOLIC Mission Statement
We bring architectural visions to life through sustainable products built with a commitment to safety, quality, service and respect for our people, customers and our shared planet.
ALPOLIC Vision Statement
To broaden our influence on modern architectural design by delivering to the building industry advanced, sustainable products that inspire and perform.
